Intend Health Program News: May Update
Here’s a recap of Relational Leadership programming delivered to healthcare professionals, teams, and organizations over the past several months:
New Client! Comagine Health: We launched a multi-session Relational Leadership program with the national nonprofit healthcare consulting firm Comagine Health, engaging approximately 140 participants from their QI department and related teams. Four cohorts are participating in a series of three sessions each, running concurrently now through early June. Sessions dive deep into such topics as Psychological Safety and Positionality and Power, fostering meaningful discussions and growth opportunities.
New Client! Pear Suite/Caring California: We’re partnering with Pear Suite to deliver a four-part Relational Leadership workshop series to community health workers who are participating in the California Department of Health Care Access and Information (HCAI)’s statewide training/workforce development program, Caring4Cal. Pear Suite, provider of the Caring California training series, is a digital health company that empowers community health workers to better assess and address the social drivers of health via a customizable care navigation platform.
California Improvement Network (CIN): Fifty participants from across CIN’s partner organizations are attending a five-part series, Transforming Culture, Building Connection Using Relationship Leadership. Monthly sessions focus on building community, fostering a culture of psychological safety, and learning how to take transformative action, and will continue through early August. The California Improvement Network is a learning and action community that advances equitable healthcare for Californians through cross-sector connections, spreading good ideas, and implementing improvements.
OCHIN Relational Leadership for Clinician Leaders (RLCL): Clinical leaders from OCHIN’s Health Center Controlled Network (HCCN) participated in the Spring 2024 cohort. HCCN is supported by a grant from HRSA and is the largest of its kind in the nation. We are pleased that there is increased demand for RLCL within the OCHIN community and are grateful to the dedicated OCHIN staff members who trained and facilitated this program. We’re looking forward to supporting future cohorts.
Relational Leadership @ Carolina: The Spring 2024 cohort at the University of North Carolina at Chapel Hill (UNC) wrapped up in April, engaging participants in Story of Self and Story of Others, Positionality and the Nature of Power, and Culture of Feedback. Thank you to the UNC team of facilitators and trainers for shepherding this program.
Sam Houston State University School of Nursing: Our year-long engagement with staff, faculty, and executive leadership concluded with a series of workshops addressing Difficult Dialogues and Conflict Transformation, as well as a review of and focus on deeper application of concepts covered throughout the year.
UNC-Chapel Hill Chief Residents Relational Leadership Program: Following a successful pilot in the fall, the program is expanding beyond internal medicine, family medicine, pediatrics, and med-peds to include chief residents from additional training programs who will join the cohort launching this month. Led by Sofia Aliaga and Victoria Boggiano at UNC, the program is supported by a grant from the American Medical Association's Reimagining Residency initiative.
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Relational Leadership programming delivered to healthcare professionals, teams, and organizations - May 2024 update.
"These moments, of taking what you learn to work more effectively, make Relational Leadership powerful. It's not just theory. It's practical language, practical tools that you can quickly try on for size.”
Cally Johnson
Director of Operational Excellence, OCHIN
"Thank you for inspiring a generation of future docs to become primary care physicians. I definitely felt like I had a community during medical school."
Shani Truong
Family Medicine Resident, UC Davis San Joaquin General Hospital
"In a healthcare system fraught with silos and computer screens, we need the human voice — a personal connection — now more than ever. That's the work of Intend Health."
Matt Lewis, PhD
Strategic Consultant
"The leadership skills, relationships, and perspective I have gained through my involvement in Intend Health have shaped the clinician, educator, and leader I am today."
Kyle Turner, PharmD
University of Utah
"I think the collaborative work that Intend Health does to recruit bright, energized, resilient, diverse, and compassionate primary care physicians all over the country will be even more impactful. Intend Health's efforts will be a big part of the solution to mend our ailing primary care infrastructure in the coming years."
Peter Meyers, MD, MPH
Family Physician, Minnesota Community Care
“A big impact that Intend Health has on me is it makes me more humble, kinder, more intuitive, a better listener, and I’ve been able to teach the skills I’ve learned to others. All of this makes me a better team member, and I think that that's integral to what Intend Health teaches — we need high functioning teams to provide the best care.”
Student Action Network Participant
“So far, my experience in this Relational Leadership course has been THE highlight of my leadership journey. This program exceeded my expectations. I have been sharing the content with my colleagues who are also inspired by it. Thank you for making the world a better place one Relational Leadership course at a time.”
Relational Leadership for Clinician Leadership Program Participant
OCHIN
"This year, there's been so much change with COVID, with work, with everything. But I feel like the PCP Student Action Network has been that constant that I could always just count on. And my favorite part is that no matter how stressful work was, no matter how stressful the year was, whenever it came time for a PCP call or any PCP anything, it's always something that I look forward to."
Student Action Network Coach
“Over 100 members of the UNC community have participated in our Relational Leadership Institutes … one word stands out for me in our evaluations — regardless of whether cohorts met in person or via Zoom — and that word is transformative."
Josh Hinson, MSW, LCSW
Assistant Professor University of North Carolina at Chapel Hill School of Social Work
“I participated in RLI [the Relational Leadership Institute]... and my world has not been the same since. The community that I’ve gained at RLI has been extraordinary. Being part of RLI means being connected to a diverse, interdisciplinary community that breaks down the walls that are typical in academic medicine.”
Katie Gradick, MD, MHS
University of Utah
“Relational skills are particularly important right now because they’re rooted in people, with the fundamental assumption that we are good and have common values. If I can approach with unconditional positive regard and build in psychological safety, who knows what we can accomplish, despite the chaos around us.”
Lexy Kliewer, LCSW
Oregon Health and Science University
“Relational Leadership is what keeps me going. When I feel overwhelmed, stressed, down, I turn to members of the Relational Leadership community for support and resilience. We genuinely care about each other. We put ‘people first,’ truly, in our work together.”
Sarah Smithson, MD, MPH
Assistant Dean for Clinical Education University of North Carolina at Chapel Hill School of Medicine
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