Intend Health Program News: April Update
Here is the latest news about Relational Leadership (RL) programming and partnerships:
Workshops: We’ve kicked off 2023 with a busy schedule of open workshops, including Relational Facilitation, Introduction to Relational Leadership, Teaming and Psychological Safety, and Difficult Dialogues. It is gratifying to engage new audiences around core RL concepts, and we were delighted to hear from a participant in our Difficult Dialogues workshop:
“I am taking this material and applying it to not just my work environment but my social ones as well! "
Cambia-Sponsored Programming: Funded by a generous grant from the Cambia Health Foundation, we completed the first in a series of four-week cohorts. The theme of this cohort was Relational Leadership in Trauma-Informed Care, where we explored the connection between RL principles and SAMHSA’s six guidelines for a trauma-informed approach. With additional cohorts to come in the summer and fall, this series was designed to allow participants to experience RL practices in depth, apply them at work, and return to their cohort for discussion and feedback.
Primary Care Leadership Collaborative (PCLC): Christina Kelly led a session welcoming back PCLC student teams and new team members, reviewing the year ahead, and re-introducing Relational Leadership practices. We look forward to an exciting year, with additional online sessions leading up to the AAFP National Conference in July. In partnership with Intend Health, PCLC is a two-year leadership program for medical students in family medicine.
RLI@Carolina: We have completed the Spring 2023 cohort, which we kicked off in person last month. Sessions continued online, covering such topics as Relational Culture, Dynamics of Teams, and Transformative Action + Conflict Diagnosis. It was wonderful to meet in person and to continue to engage with this community of 12 facilitators and 43 participants online in the remaining sessions. RLI@Carolina will run a four-day online cohort in the summer and will meet in person for the fall 2023 cohort.
RLI 2.0 (aka RLI Next Steps): Our colleagues at the RELATE Lab at Oregon Health & Science University (OHSU) held the last of five RLI 2.0 sessions in March. We are deeply grateful to Niki Steckler (who designed and developed the content and delivered much of the course), Alexander Mansour, and Brian Park, both of whom artfully held the space for all to contribute and engage.
RLI@OHSU: The Spring 2023 cohort for RLI@OHSU kicked off on April 3 and will gather in person for all nine sessions, wrapping up on June 12. It’s wonderful to be back in person for this relational work!
Accelerate (University of Utah Health): We are partnering with the University of Utah Health Accelerate team to establish a shared language and focus on Relational Leadership practices for U of U Health leaders and teams. In the initial phase, the team is creating a series of learning resources around core RL concepts such as Teaming and Positionality and Power.
April 2023 recap of recent Intend Health programs delivered to healthcare providers, students, and institutions across the country.
"These moments, of taking what you learn to work more effectively, make Relational Leadership powerful. It's not just theory. It's practical language, practical tools that you can quickly try on for size.”
Cally Johnson
Director of Operational Excellence, OCHIN
"Thank you for inspiring a generation of future docs to become primary care physicians. I definitely felt like I had a community during medical school."
Shani Truong
Family Medicine Resident, UC Davis San Joaquin General Hospital
"In a healthcare system fraught with silos and computer screens, we need the human voice — a personal connection — now more than ever. That's the work of Intend Health."
Matt Lewis, PhD
Strategic Consultant
"The leadership skills, relationships, and perspective I have gained through my involvement in Intend Health have shaped the clinician, educator, and leader I am today."
Kyle Turner, PharmD
University of Utah
"I think the collaborative work that Intend Health does to recruit bright, energized, resilient, diverse, and compassionate primary care physicians all over the country will be even more impactful. Intend Health's efforts will be a big part of the solution to mend our ailing primary care infrastructure in the coming years."
Peter Meyers, MD, MPH
Family Physician, Minnesota Community Care
“A big impact that Intend Health has on me is it makes me more humble, kinder, more intuitive, a better listener, and I’ve been able to teach the skills I’ve learned to others. All of this makes me a better team member, and I think that that's integral to what Intend Health teaches — we need high functioning teams to provide the best care.”
Student Action Network Participant
“So far, my experience in this Relational Leadership course has been THE highlight of my leadership journey. This program exceeded my expectations. I have been sharing the content with my colleagues who are also inspired by it. Thank you for making the world a better place one Relational Leadership course at a time.”
Relational Leadership for Clinician Leadership Program Participant
OCHIN
"This year, there's been so much change with COVID, with work, with everything. But I feel like the PCP Student Action Network has been that constant that I could always just count on. And my favorite part is that no matter how stressful work was, no matter how stressful the year was, whenever it came time for a PCP call or any PCP anything, it's always something that I look forward to."
Student Action Network Coach
“Over 100 members of the UNC community have participated in our Relational Leadership Institutes … one word stands out for me in our evaluations — regardless of whether cohorts met in person or via Zoom — and that word is transformative."
Josh Hinson, MSW, LCSW
Assistant Professor University of North Carolina at Chapel Hill School of Social Work
“I participated in RLI [the Relational Leadership Institute]... and my world has not been the same since. The community that I’ve gained at RLI has been extraordinary. Being part of RLI means being connected to a diverse, interdisciplinary community that breaks down the walls that are typical in academic medicine.”
Katie Gradick, MD, MHS
University of Utah
“Relational skills are particularly important right now because they’re rooted in people, with the fundamental assumption that we are good and have common values. If I can approach with unconditional positive regard and build in psychological safety, who knows what we can accomplish, despite the chaos around us.”
Lexy Kliewer, LCSW
Oregon Health and Science University
“Relational Leadership is what keeps me going. When I feel overwhelmed, stressed, down, I turn to members of the Relational Leadership community for support and resilience. We genuinely care about each other. We put ‘people first,’ truly, in our work together.”
Sarah Smithson, MD, MPH
Assistant Dean for Clinical Education University of North Carolina at Chapel Hill School of Medicine
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